Support
Questions, answered.
Everything you need to know about Meddy, physician care, and how it all works together.
General
Meddy is a health tracking app that combines nutrition, workouts, sleep, recovery, and biometric data into a single dashboard — with the option to add a board-certified physician who reads your data and builds your plan every week. Most health apps give you data. Meddy gives you a physician who uses it.
Meddy is built for adults focused on weight loss and metabolic health, people frustrated with generic advice from apps and trainers, and longevity-minded individuals who want to understand their body rather than just track symptoms. It works whether you want to self-manage with Meddy alone, or add physician guidance.
Yes — Meddy is available on both the App Store and Google Play.
No. The base Meddy app is free and gives you full access to tracking, dashboards, and pattern detection on your own. Physician care is an optional add-on for people who want medical guidance, lab interpretation, and personalized recommendations layered on top.
How It Works
Meddy covers:
- Body composition — weight, calories, macros, micronutrients, water
- Nutrition — meal photo logging, weekly meal plans, fiber/sugar/sodium
- Workouts — strength training, cardio modality and metrics, training load per muscle group
- Sleep — sleep score, architecture, circadian consistency
- Lifestyle & recovery — readiness, RHR, HRV, VO₂ max, steps, body temperature
It's what makes Meddy different from a typical tracking app. Every health metric you're managing has drivers — nutrition, exercise, lifestyle, medications. Whenever something changes, Meddy maps that event to your key metrics and shows the before-and-after, attributing how much each driver likely contributed. You see not just that something improved, but why.
Meals can be logged with a photo, and one logging button at the top of every screen is always one tap away for weight, water, food, or starting a workout. Workouts are tracked by weight, reps, sets, and cardio metrics like pace, incline, and heart rate zone.
Yes. Workout, sleep, nutrition, and lifestyle progress views all support weekly, monthly, 3-month, 6-month, yearly, and custom date ranges, so you can see trends over whatever window matters to you.
Pricing & Plans
Meddy (free) gives you the full tracking and insight experience on your own. Meddy Care ($169/month) adds monthly physician access, secure messaging, video/phone appointments, and quarterly labs. Meddy Complete ($249/month) adds biweekly physician access, unlimited physician-directed lab testing, continuous care coordination, and priority scheduling.
Yes — the core Meddy app, including AI nutrition tracking, workout logging, progress dashboards, and habit tracking, is free with no physician attached.
Yes. Most people start with the free Meddy app and add Meddy Care or Meddy Complete whenever they want deeper insight or more personalized support — the system is designed to grow with you.
Yes — your first consultation is a free, no-obligation 45-minute session with one of our board-certified physicians.
Physician Care
Everything you log — in real time. Your load trends, sleep scores, caloric deficit, HRV, and micronutrient gaps are all visible to your physician, who uses that full picture to build your plan every week rather than waiting for your next appointment.
On Meddy Care, physician access is monthly with asynchronous messaging in between. On Meddy Complete, physician access is biweekly, with continuous care coordination and priority scheduling for anything urgent.
Meddy Care includes quarterly comprehensive lab testing. Meddy Complete includes unlimited physician-directed lab testing, ordered as clinically appropriate rather than on a fixed schedule.
Physician services are available in all IMLC (Interstate Medical Licensure Compact) member states, including California, New York, and Oregon. Coverage is expanding as more states join the compact.
Yes — your physician can evaluate medications and treatment options as part of your ongoing care, and adjust recommendations based on how your real-world results respond.
Data & Privacy
If you're on the free Meddy plan, your data is visible only to you. If you add physician care, your assigned physician sees your nutrition, workouts, sleep, recovery, and lab data so they can build and adjust your plan.
Messaging with your physician is secure, and your health information is handled in line with standard healthcare data protections. If you have specific compliance questions, our support team can walk you through the details.
Yes — you can request an export or deletion of your account data at any time from your profile settings, or by contacting support.
Account & Billing
You can cancel or change your plan anytime from your account settings. You'll keep access to paid features through the end of your current billing period.
Meddy Care and Meddy Complete are offered as flat monthly memberships and are not billed through insurance. Some lab work may be eligible for HSA/FSA reimbursement — check with your provider for specifics.
Tap "Join the Waitlist" on any page of the site, or download the app from the App Store or Google Play to get started with the free Meddy experience right away.
Still have questions?
Our team is happy to help you figure out which plan fits your goals.